Terms & Conditions: how our IPTV service works.

1. About these terms

These terms and conditions ("Terms") apply to the IPTV service provided by iptvireland.tv ("we", "us", "our") through the website iptvireland.tv and our WhatsApp and email support. "You" means the person who starts a free trial or buys a subscription.

You can contact us at any time at info.iptvirelandtv@gmail.com or through the methods on our contact page.

2. Our service

iptvireland.tv provides an IPTV subscription service that gives access to live TV channels, a films and series library on demand, sports channels, an electronic programme guide (EPG) and catch-up features, streamed over the internet to compatible devices and apps.

Every plan includes the full service, including 4K, FHD and HD streams where available, a built-in VPN and 24/7 support. Details of what is included are described on our IPTV subscription Ireland, channels, sports and films and series pages.

3. Eligibility

You must be at least 18 years old to buy a subscription. By ordering, you confirm that the information you give us is accurate and that you are entitled to use the payment method you choose.

4. Free trial

We offer a 24-hour free trial so you can test the service on your own devices and internet connection before you pay. No card or payment details are needed. Trials are for evaluation only, and we may decline repeated trial requests.

5. Plans, prices and payment

Subscriptions are available for 1, 2 or 3 devices and for 1, 3, 6 or 12 months. Current prices in euro are:

Prices are shown in euro (€) and are final, with no setup, box or hidden fees from us. We accept Revolut, IBAN bank transfer and cryptocurrency, and PayPal and credit or debit card when available at the time of your order. We may change prices for future purchases; any change does not affect a plan you have already paid for.

6. Activation and renewal

After payment is confirmed, your subscription is normally activated within 5 minutes and we send your login details and setup help. Your plan runs for the period you paid for.

Plans do not renew automatically. Before your plan ends, you can choose to renew by contacting us. If you do not renew, your access simply ends at the end of the paid period, with no further charges.

7. Your login and connections

Your login details (for example Xtream Codes, an M3U link or a MAC address linked to your app) are personal to you. You are responsible for keeping them secure.

• Each connection plays on one screen at a time. To watch on more than one screen at the same time, you need a 2-device or 3-device plan.
• You may install the app on as many of your own devices as you like, within the number of connections in your plan.
• You must not share, sell, sublet or publish your login details or use them outside your household.

8. Acceptable use

You agree to use the service only for personal, non-commercial viewing in your own household, and to comply with the laws that apply to you. You must not:

• Resell, rebroadcast, record for redistribution or publicly show the service, including in pubs, clubs, hotels or other commercial premises.
• Share your login with people outside your household, or use more connections than your plan includes.
• Attempt to hack, overload, copy or interfere with our servers, apps or other customers' use of the service.
• Use the service for any unlawful purpose.

You are responsible for making sure your use of the service is lawful where you live.

9. Channels and content

Channels, films and series are made available as part of the service and can change over time. Specific channels or titles may be added, removed or temporarily unavailable due to factors beyond our control. We do not guarantee that any particular channel, event or title will always be available.

10. Service availability and your connection

We work to keep the service running smoothly, with 10 Gbit/s servers, Anti-Freeze technology and a target of 99.9% uptime. However, we cannot guarantee that the service will always be uninterrupted or error-free, and we may carry out maintenance from time to time.

The quality of the service depends on your internet connection, Wi-Fi, device and app. We suggest about 25 Mbps for 4K, 10 Mbps for Full HD and 5 Mbps for HD. Problems caused by your internet connection, internet provider, device or setup are not faults in our service.

Internet provider blocking: every plan includes a built-in VPN. If your internet provider (ISP) blocks or throttles streaming, the built-in VPN may sometimes not work. This is outside our control, and the customer is responsible for their own internet connection.

11. Devices and third-party apps

The service works with many devices and third-party player apps, such as those described in our best IPTV apps guide and IPTV setup guide. These apps are made by independent developers, not by us.

Some apps, especially on smart TVs and Roku, charge their own activation or upgrade fee after a free period. You pay this fee directly to the app maker from your device. It is not charged or collected by iptvireland.tv and is not refundable by us.

12. Refunds and cancellations

Refunds are covered by our Refund Policy. In summary, refunds may be considered only for a major service outage, non-delivery of service or a billing error, requested by email within 7 days. After 7 days, refunds are not available in any circumstances. Approved refunds are paid in full to your original payment method.

Because plans do not renew automatically, there is nothing to cancel. Ending your use early does not automatically entitle you to a refund.

13. Support

We provide support 24/7 on WhatsApp and by email at info.iptvirelandtv@gmail.com, including help with setup on supported devices. Refund requests must be sent by email, as explained in the Refund Policy.

14. Suspension and termination

We may suspend or end your access without refund if you seriously or repeatedly break these Terms, for example by sharing or reselling your login, using more connections than your plan allows, or using the service commercially or unlawfully. Where reasonable, we will contact you first.

15. Our liability

We provide the service with reasonable care and skill. To the extent permitted by law, we are not liable for indirect or consequential losses, for problems caused by your internet connection, internet provider, device or third-party apps, or for the temporary unavailability of specific channels or content. Our total liability to you for any claim is limited to the amount you paid for your current subscription period.

Nothing in these Terms limits any rights you have as a consumer under Irish or EU law. For information on consumer rights in Ireland, see the Competition and Consumer Protection Commission (CCPC).

16. Your privacy

We handle your personal information as described in our Privacy Policy.

17. Changes to these terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Changes do not affect a subscription period you have already paid for, unless required by law.

18. Governing law

These Terms are governed by the laws of Ireland. If a dispute arises, please contact us first so we can try to resolve it. This does not affect your right as a consumer to bring a claim in the courts of the country where you live.

19. Contact us

Questions about these Terms? Email info.iptvirelandtv@gmail.com or use the options on our contact page.