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Talk to the iptvireland.tv team on WhatsApp or email, any time of day or night. Choose what you need below and we will connect you with the right person, or search more than 30 answers in our FAQ.

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Pick your topic and device, add a note if you like, and we open WhatsApp with everything filled in. It helps our team answer faster.

  • Your device (Firestick, Samsung, LG, Roku…)
  • What you would like: trial, plan or help
  • For smart TVs: a photo of the MAC address screen
  • For problems: a photo of the error on screen

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Support channels

How to reach our support team.

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IPTV FAQ

IPTV questions, answered.

Search or browse by topic. Can't find your answer? Message us on WhatsApp and a real person will help.

Getting started

What does IPTV mean?

The IPTV meaning is simple: Internet Protocol Television. Instead of a satellite dish or cable, live TV channels, films and series reach your TV over your broadband, through an app on a Firestick, smart TV, phone or computer.

How does IPTV work?

You install an IPTV app on your device and sign in with the login we send you. The app then streams live channels, the TV guide and the films library from our servers over your internet connection, in 4K, FHD or HD depending on your speed.

Does IPTV work in Ireland?

Yes. Our IPTV service works in every county in Ireland on fibre, broadband, fixed wireless, 4G and 5G.

How do I get started?

Message us on WhatsApp for a 24-hour free trial, tell us your device, and we send the app and login. If you like it, choose a plan and you are live in under 5 minutes.

Do I need a new box or dish?

No. The service runs on devices you already own. If your TV is old, a Firestick plugged into the HDMI port is the simplest upgrade.

Plans & payment

How much does it cost?

From €14 for one month or €70 for a year on one device. Plans for 2 and 3 devices are available. See every price on the IPTV subscription Ireland page.

How can I pay?

Revolut, IBAN bank transfer and crypto, with PayPal and credit or debit card when available at the time of your order. All prices are in euro.

Is there a contract or auto-renewal?

No. You pay once for 1, 3, 6 or 12 months. Nothing renews automatically, and there are no setup, box or app fees from us.

What is my IPTV account and login?

Your IPTV account is your subscription with us. Your IPTV login is the set of details we send you: usually an Xtream Codes server, username and password, an M3U link, or a MAC address linked to your smart TV app.

Can I upgrade to more devices?

Yes. Message us on WhatsApp and we will help you move to a 2-device or 3-device plan.

Devices & apps

Which devices are supported?

Firestick and Fire TV, Samsung and LG smart TVs, Roku, Android TV and Nvidia Shield, Android boxes, Apple TV, iPhone, iPad, Android phones, Windows, Mac, Linux, MAG, Formuler, Enigma2, Kodi, Chromecast and Xbox.

Which app should I use?

TiviMate on Firestick and Android TV, IPTV Smarters Pro on most devices, GSE Smart IPTV on Apple devices, and IBO Player or SmartOne IPTV on smart TVs. Compare them on the best IPTV apps page.

Do you charge for the apps?

No. Some smart TV and Roku players ask you to upgrade inside the app after a free period; that fee is paid by you to the app maker, never to us.

Can you set it up for me?

Yes. Our team guides you on WhatsApp, 24/7. Most setups take about 5 minutes. The IPTV setup guide has steps for every device.

Can I use one login on several devices?

You can install it on as many devices as you like. Each connection plays on one screen at a time, so choose a multi-device plan to watch on several screens together.

Channels & content

How many channels are included?

28,000+ live channels from 154 countries, including Irish and UK channels and 500+ sports channels. Browse the Irish IPTV channels.

Is sport included?

Yes. Every plan includes 500+ sports channels and PPV events. See sports IPTV Ireland.

Are films and series included?

Yes. A 150,000+ title library of films and series, updated weekly, is on every plan. See IPTV movies and series.

Is there a TV guide and catch-up?

Yes. Every channel has an EPG TV guide, and catch-up and time-shift work on supported channels and apps.

Is it in English?

Yes. Irish and UK channels are in English, and international channels come in their own languages. Our support team also speaks English.

Technical help

Is IPTV down in Ireland today?

If channels stop, first check your own internet by opening another app or website, then restart your device and router. If everything else works, message us on WhatsApp and we check our servers straight away. With 99.9% uptime, outages are rare.

Why does it say internet not available?

Your device has lost its connection. Check Wi-Fi or the cable, restart the router and device, and make sure the date and time on the device are correct.

Can an internet provider block IPTV?

Yes, some internet providers can block or slow streaming services. Every plan has a built-in VPN, but if your internet provider blocks streaming, the built-in VPN may sometimes not work, and that block is outside our control.

How do I check if my internet provider is blocking IPTV?

Try the same login on mobile data, for example a phone hotspot. If it works on mobile data but not on your home broadband, your provider is likely blocking or throttling streams. Tell us on WhatsApp and we will advise the next steps.

Why does my picture buffer?

Usually weak Wi-Fi. Use a cable or 5 GHz Wi-Fi, restart your device and router, clear the app cache, and lower 4K to FHD on slow connections.

Refunds & account

Can I get a refund?

Yes, within 7 days. If there is a major service outage, the service is not delivered, or you are charged in error, email us within 7 days and approved refunds are paid in full. Read the full refund policy.

How do I renew?

Message us on WhatsApp before your plan ends and choose your next plan. Nothing renews automatically.

Is my data safe?

We only ask for what we need to set up and support your service. Read our privacy policy for details.

Where are your terms?

Our full terms and conditions explain how the service, payments and support work.

How do I contact you about a problem?

Message us on WhatsApp, 24/7, or email info.iptvirelandtv@gmail.com. Include your device and a photo of the screen so we can help faster.

Still have a question?

Our team is online now. Back to the IPTV Ireland home page, or read about us.