This privacy policy explains what personal information iptvireland.tv collects, why we collect it, who we share it with, how long we keep it and the rights you have under the General Data Protection Regulation (GDPR). Please read it together with our Terms & Conditions and Refund Policy.
iptvireland.tv ("we", "us", "our") provides an IPTV subscription service through the website iptvireland.tv and our WhatsApp and email support. We are responsible for the personal information described in this policy. You can contact us about privacy at info.iptvirelandtv@gmail.com.
We collect information you give us and a small amount of technical information:
| Type | Examples | Where it comes from |
|---|---|---|
| Contact details | Name (if you give it), WhatsApp number, email address | You, when you message or email us |
| Service details | Plan, device type, login or username, app MAC address and device key, activation and expiry dates | You and our systems, when we set up your service |
| Payment records | Amount, date, payment method and transaction reference | You and your payment provider |
| Support messages | Your messages, screenshots and photos of your screen | You, when you contact support |
| Website data | Pages visited, device and browser type, approximate location, cookie choices | Your browser, through cookies and similar technology (with consent where required) |
We do not ask for sensitive information, and we do not need it to provide the service.
We use your information to:
Under the GDPR we rely on these legal bases:
Payments are made through the provider you choose, such as Revolut, your bank (IBAN transfer), a cryptocurrency service, or PayPal or card when available. These providers process your payment under their own privacy policies. We receive confirmation of payment and a transaction reference; we do not receive or store your full card number or online banking login.
We do not sell your personal information. We share it only with service providers who help us run the service, and only as needed:
Some of these providers may process data outside the European Economic Area. Where this happens, they use safeguards recognised under the GDPR, such as standard contractual clauses.
Our website uses cookies and similar technology. Essential cookies keep the site working and remember your cookie choices. Analytics and marketing cookies are only used if you accept them in our cookie banner. You can change your choices at any time using the cookie settings on the site, or by clearing cookies in your browser.
When you click a WhatsApp button on our site, we record an anonymous event (for example which button and page was used) to understand which pages help customers, where you have consented to analytics.
We keep personal information only as long as we need it for the purposes in this policy: while your trial or subscription is active, for a reasonable period afterwards to handle support questions, refunds and renewals, and for as long as the law requires us to keep financial records. When information is no longer needed, we delete or anonymise it.
We use reasonable technical and organisational measures to protect your information, including secure connections (HTTPS), access limited to people who need it, and trusted service providers. No system is completely secure, so please keep your own login details private and tell us straight away if you think they have been shared.
Under the GDPR, you have the right to:
To use any of these rights, email info.iptvirelandtv@gmail.com. We may need to confirm your identity and will reply within one month.
If you are not happy with how we handle your information, you can complain to the Data Protection Commission (Ireland), although we would appreciate the chance to resolve it with you first.
Our service is intended for adults. You must be 18 or over to buy a subscription, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
For any privacy question or request, email info.iptvirelandtv@gmail.com or use the options on our contact page.
Email us any time and we will explain what we hold and why. You can also read our Terms and Refund Policy.
